Analyze post-purchase performance and make the right decisions!
Our detailed dashboards feature a number of options to help you monitor your post-purchase performance. This allows you to make the right decisions to improve overall customer shopping experience and monitor carriers (choice of carrier, delivery promise, marketing content etc.)
Assess the quality of service of each carrier with advanced reports.
Identify carriers responsible for main incidents according to geographical zones.
Offer accurate delivery promises based on actual delivery times.
Analyze delivery lead times, delays and delivery incidents according to carriers and countries (volumes, typologies, etc.).
Track the open and click rates for sent notifications and identify the content that you customers are most interested in.
Clémence Yon - COO at Le Colonel
Receive personalized detailed reports for logistics performances to analyze your post-purchase experience.
Export performance data and detailed reports and receive tracking data in real time with webhooks and API.